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Dedicated Business Managers 

Across all regions, Optimus assigns a dedicated Business Manager to each customer. Their role extends beyond sales—acting as a strategic partner to understand your operations, challenges, and long-term objectives. This ensures your Optimus MIS is aligned with your business.

UK-Based Accounts Support

Our UK headquarters is home to a centralised accounts team managing billing and invoicing across regions. While your local office is your first point of contact, the UK team provides additional support when needed—ensuring clarity, consistency, and reliable financial processes.

Global Support with Local Expertise

Each region operates its own support team, providing responsive, local assistance tailored to your needs. These teams are backed by Optimus Head Office, offering second-line support where required—ensuring consistent service standards and efficient resolution.